Hi,
Thank you for posting your query in Microsoft Community in detail. I understand the inconvenience you are experiencing at this moment. I will assist you to fix the issue.
- What is the make and model of the computer?
- Are you able to connect the speaker with a different computer?
Method 1: Run Hardware and device troubleshooter.
Hardware troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Follow these steps to run the troubleshooter.
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the hardware and device troubleshooter.
Jan 09, 2019 Harman Kardon is a name to reckon with. They built their fame around receivers and branched off to speakers. This audio giant also owns JBL, Infinity (of the famed Infinity Reference System, yes!) and AKG. For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials. Harman Kardon 695 High End Speaker, A00. Harman Kardon Allure is a voice-activated speaker in a beautifully crafted design. Thanks to the built-in 4-microphone array, far-field voice recognition enables Allure to hear you from across the room. Its 360-degree sound fills up the room while the bass that you love thunders out from the built-in subwoofer. The 360-degree and responsive lighting animates the semi-transparent body provides. Maintaining updated Harman Kardon Speaker software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt Harman Kardon Speaker drivers can cause system errors, crashes, and cause your computer or hardware to fail. Furthermore, installing the wrong Harman Kardon drivers can make these problems even worse.
Method 2: Restart Bluetooth services and set it to automatic.
a) Press Windows key + R, type services.msc
b) Right click on Bluetooth support service and select Restart.
c) Right
Also try updating the Bluetooth device driver from the device manager.
Method 3: Update Bluetooth device from device manager.
a)Press Windows Key + R, type devmgmt.msc.
b)Expand the Bluetooth device.
Harman Kardon Device Driver
c)Click on properties, click on Driver tab.
d)Click Update Drivers button.
e)Click on OK button.
Why isn't Windows finding my device?
Harman Kardon Car Speakers
Hope this helps. Otherwise, please get back to us if you need further assistance.